Privacy Policy

1. Introduction

TheHomeQuote.com ("we," "our," or "us") operates a lead generation platform that connects consumers with third-party home service providers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information, and outlines your rights under applicable laws including:

• Federal Trade Commission (FTC) regulations
• The Telephone Consumer Protection Act (TCPA)
• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• [Optional if needed: GDPR for EU residents]

By accessing our website or submitting your information, you consent to this Privacy Policy.

2. Categories of Information We Collect

We may collect the following categories of personal information:

• Personal Identifiers: Name, email address, postal address, phone number, IP address, online identifiers.
• Commercial Information: Records of quotes requested, services inquired about, transactions, or interests.
• Internet/Technical Data: Browser type, operating system, referring URLs, pages viewed, device ID, cookies, analytics identifiers.
• Geolocation Data: If enabled by your browser or device.
• Communications Data: Call logs, call recordings, SMS/MMS text content, emails.
• Inferences: Preferences and service needs inferred from activity or requests.

3. How We Collect Information

• Directly from You: When you fill out quote forms, request information, or contact us.
• Automatically: Through cookies, pixels, web beacons, and analytics services.
• Third Parties: Data brokers, marketing partners, affiliates, service providers.

4. How We Use Information

We use collected information to:

• Connect you with contractors and service providers.
• Process quote requests and deliver offers.
• Contact you for marketing or informational purposes (with consent).
• Improve our website, products, and services.
• Detect fraud and ensure compliance with laws.
• Maintain records for legal, regulatory, and dispute purposes.

5. FTC Compliance and Disclosures

• We do not guarantee or endorse any third-party provider's services, pricing, or performance.
• Advertising claims and testimonials are for informational purposes only.
• Any sponsored or affiliate content will be clearly disclosed as such.
• We comply with FTC guidelines on endorsements, testimonials, and advertising transparency.

6. TCPA Consent & Marketing Communications

By submitting your information, you provide express written consent under the TCPA to be contacted by:

• TheHomeQuote.com
• Our affiliates and marketing partners
• Third-party service providers

Contact methods may include:

• Autodialed or manually dialed telephone calls
• SMS/MMS text messages
• Email communications
• Pre-recorded or artificial voice messages

Recordkeeping: We maintain electronic records of consent, including time, date, IP address, and method of collection.

7. Sharing and Selling of Information

We may share or sell your information with:

• Service Providers/Contractors: To connect you with requested services.
• Marketing Partners & Affiliates: To provide offers, promotions, and lead generation services.
• Third-Party Advertisers: To deliver relevant advertising.
• Legal Authorities: When required to comply with law, court order, or regulatory request.

We do not knowingly sell personal information of individuals under age 16.

8. Cookies, Pixels, and Tracking

We use cookies, analytics tools (e.g., Google Analytics), tracking pixels, and other technologies to monitor site traffic and measure campaign effectiveness.

• You may control cookies via your browser settings.
• For targeted advertising, you can opt out via the Network Advertising Initiative opt-out tool.

9. CCPA/CPRA Consumer Rights

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of categories and specific personal information we have collected.
• Right to Delete: Request deletion of personal information, subject to legal retention requirements.
• Right to Opt Out of Sale/Sharing: You may direct us to stop selling/sharing your data with third parties.
• Right to Correct: Request correction of inaccurate information.
• Right to Data Portability: Request a copy of your information in a portable format.
• Right to Limit Use of Sensitive Personal Information: Limit certain uses of personal identifiers.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

10. Data Retention

We retain information only as long as necessary to:

• Provide services requested.
• Comply with legal/regulatory obligations.
• Resolve disputes and enforce agreements.

Retention periods may vary depending on category of data and legal requirements.

11. Data Security

We implement industry-standard safeguards, including:

• Encryption (in transit and at rest where applicable).
• Restricted access to personal information.
• Regular system monitoring and intrusion detection.

However, no method of transmission over the internet or storage system is completely secure.

12. Children's Privacy

TheHomeQuote.com is intended for adults (18+). We do not knowingly collect information from children under 18. If we discover such collection, we will delete the information promptly.

13. GDPR Rights (If Applicable)

If you are located in the European Union (EU) or European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access, rectify, or erase your personal data.
• Right to restrict processing or object to processing.
• Right to data portability.
• Right to lodge a complaint with your local supervisory authority.

14. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new Effective Date.

15. Contact Us

If you have questions or requests regarding this Privacy Policy: